PSASA Convention Fundraiser in Khayelitsha

//PSASA Convention Fundraiser in Khayelitsha

PSASA Convention Fundraiser in Khayelitsha

Details: Tuesday 14 April 2015, 9 am
Lookout Hill, Cape Town, 7784, South Africa
Booking enquiries via Notukela Makohliso <notukela@truemedia.co.za>

claim-your-space-facebook-banner-2

Our three speakers:

Lenora Billings-Harris – President of the Global Speakers Federation, from the United States

Lenora Billings-HarrisBillings-Harris is a recognized authority. She has been included as one of 100 Global Thought Leaders on Diversity and Inclusion by The Society of Human Resource Management (SHRM), and was named by Diversity Woman Magazine as one of the twenty top influential diversity leaders in the US. Her award winning diversity leadership research is recognized in academic journals internationally. Lenora recently keynoted at the Inclusion Conferences in Cape Town, South Africa and in Tel Aviv, Israel to share best practices with leaders within business, government, education and NGO communities.

Billings-Harris co-authored TRAILBLAZERS: How Top Business Leaders are Accelerating Results through Inclusion and Diversity, and is the author of The Diversity Advantage: A Guide to Making Diversity Work, 3rd Ed. She is often an expert guest on TV and radio around the globe. She serves on the adjunct faculty of the business schools of Averett University and the University of North Carolina-Greensboro.

Lenora is a Certified Speaking Professional (CSP), a past president of the National Speakers Association, and is the 2014 president of the Global Speakers Federation.

Go Beyond the Inclusion Illusion: How Trailblazer Companies Move from Rhetoric to Action to Build an Engaged Workforce

This session will help you reframe your understanding and approach to employee engagement, diversity and inclusion. Lenora will reveal the interdependence of these concepts and the missing components needed to create an environment of high performance across generations, gender and cultures. This content-rich and results-focused session will help you identify the key skills that accelerate results in your fast paced multicultural world. Based on original qualitative and quantitative research, Lenora will provide practical yet cutting edge insights that can be immediately applied to your team and organization.

As a result of attending this session you will:

1. Examine the formula that connects employee engagement , diversity and inclusion required to sustain high performing teams

2. Discover how multicultural mishaps impact top talent retention

3. Be able to accelerate results by applying the 4 Cornerstones of Cultural Intelligence
Bob Hooey – Canadian Professional Speakers and Distinguished Toastmaster.

BobHooey2013-27Bob’s inspirational training programs have been enjoyed and employed around the world. More recently, his travels have taken him to Mexico, Iran, India, Holland, Cuba, Korea, Russia, Hong Kong, and Australia. 2015 will see him presenting in South Africa and France, so far!

Bob will be speaking on Customer Service

Make ME Feel Special! The Art of Customer Service

Business success and survival in the 21st century increasingly depends on your ability to define, anticipate and exceed changing customer needs – to make them feel special! A novel idea! Your ability to recruit, service and retain your customers will determine your sustainable and profitable success. Transform customer complaints into new business and long-term growth opportunities. Easily convert customers into loyal fans, evangelists, champions, and repeat buyers! Explore exciting new ideas to build customer loyalty and provide for continued profitable growth.

Richard Mulvey – Past National President of the Professional Speakers Association of Southern Africa, from South Africa but a British Citizen

“Achieving Peak Performance”

Description:

Richard FundraiserSuccess is not measured in skills alone. Having the right attitude is more important than applying the right skills in business success and in this presentation Richard Mulvey outlines what it takes to achieve peak performance levels in our business and private lives. By using examples of international sports people Richard demonstrates the skills we all need to produce the best results.

Brief Bio:

Richard Mulvey – The Sales Motivator

Over the last 20 years Richard Mulvey has successfully motivated over 200,000 business people throughout Europe, Asia and Africa. Richard’s style is not only to share world class skills but also to motivate the delegates to want to apply those skills to achieve their best. Richard’s style is informative, inclusive and entertaining and he leaves his audiences with a desire to hear more and the enthusiasm to get up and do it!

 

Dr Sibongiseni Tunzelana Sibongiseni Tunzelana will also be speaking.

 

 

 

 

 

Our MC for the event will beĀ Past National President of the Professional Speakers Association of Southern Billy SelekaneAfrica, Billy Selekane.

Details: Tuesday 14 April 2015, 9 am
Lookout Hill, Cape Town, 7784, South Africa
Booking enquiries via Notukela Makohliso <notukela@truemedia.co.za>

 

 

By | 2015-03-25T07:31:47+02:00 25th March 2015|Convention 2015 - Articles|

Pin It on Pinterest

Share This