Newsletter November 2012

Newsletter November 2012

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It’s that time of year again, time to celebrate but also say goodbyes.  For us speakers it means looking for remedies to soothe a sore throat and finding ways to stay awake and then trying to sneak a nap somewhere and this all due to all the speaking events happening. This month’s newsletter will definitely not disappoint as it is jam packed with some really nice hands-on advice!  We hope that you will find it useful and that you will survive the last bit of this year.
The editorial team

In this issue:

Presidents Corner November 2012

Speakers Toolkit – 2013 Convention

All in a Label
Sleep On It!
Givers Gain – How To Benefit Out of the PSASA
Seven Story Secrets for Speakers
How to Become a Super Achiever?
Safety Data – a blessing or a curse?
Running fit
Membership Statistics
PSASA member endorsement policy
Last say

Presidents Corner November 2012

By Adolph Kaestner

We hosted the NSA Australia President Margot and her Husband Ted at quick ad hoc dinner meeting the other night and it was great sharing stories about our industry with her. They have 500 members and have also had about 100 drop in membership due to the downturn in conferences being run.
Jacques and I leave this week for the USA to attend Camp NSA Phoenix at the NSA USA headquarters. We will be rubbing shoulders with all the leaders in the USA chapters and also most of the international association leaders as well. Believe me we have one mission in mind – to glean as much info from them (and share ours) – so that we can come back re-energised and with lots of new ideas on how to enhance your membership value and  get the other Professional speakers and trainers in SA to join our fold. You will hear all about it in the December newsletter.
We will also be holding a full day Presidents Council meeting on Saturday 24 November so please let me know if there are any issues or suggestions that you want us to discuss at that meeting – just send me or Simone a mail and we will put it on the agenda for you.

Till next time with lots and lots of new Ideas I wish you well for the coming month and trust that you have full diaries.

Speakers Toolkit – 2013 Convention

If you have not yet signed up for our 2013 Convention – here are 5 reasons why you should:

Cheryl Cran CSP
Association CAPS, Designation GSF President

Session Type
– Keynote
– Meet the CSPs
Keynote Topic
The Future of Speaking- Lead Change In a Fast Paced & Technological Reality
View Cheryl’s Bio

Lesley Everett FPSA

Association PSA-UK, Designation GSF Vice President
Session Type
– Breakaway
– Meet the CSPs
Keynote Topic
Brand your business with the exit plan in mind.

Micheal Kerr CSP, HoF

Association CAPS, Designation Member
Session Type
– Keynote
– Meet the CSPs
Keynote Topic
Workplace Values and Getting things done

Ron Culberson MSW, CSP

Association NSA-US, Designation President
Session Type
– Keynote
– Meet the CSPs
Keynote Topic
To be confirmed

Stef du Plessis, CSP

Association PSASA, Designation Founding Member
Session Type
– Mega Session,
main platform
– Meet the CSPs
Main Platform Session
Facilitation Skills Workshop

Convention Overview

This convention will be geared to providing you with Proven and Tangible Tools to:
– Enhance your Speaking Skills
– Develop your Business
– Enlarge your Network
You will be able to immediately apply these “How To” Tools in your Business directly after you get back at your office.
2013 Convention Rates
Please note that the below convention rates do not include accommodation.
July 2012 to Dec 2012 = R3,950.00
Jan 2013 to April 2013 = R4,950.00
Non-members = R4950.00


All in a Label

By Rehana Rutti
Looking at our ‘labels’ is a great way to begin exploring the concept of limiting beliefs with our clients because it’s often our labels that get in the way of us making change. This limiting beliefs exercise helps our clients review their labels – and see firsthand how their labels may be holding them back.
What do I mean by labels? Well, they’re simply descriptive terms used to describe us and usually have judgements associated with them.
“Identify your problems but give your power and energy to solutions”
So, here is a Simple Limiting Beliefs Exercise using Labels:
1.       First ask your client what labels apply to them – aim for 10 and hopefully you will get at least 4 or 5 solid labels to work with.
2.       For each label, ask your client if they see the label as positive or negative.
3.       Next ask them where they think the label came from – for example society (e.g. media, TV, books and magazines etc.) and people (e.g. our parents, our peers, teachers etc.). Ask them to be as specific as possible and name a specific person if they can.
4.       Then ask, “Do you agree with the label?”
5.       Explore what advantages and disadvantages each label has. How does the label HELP them and how does it HINDER or LIMIT them? Ask your client which labels they would like to keep and which they would like to ‘lose’?
6.       Finally help them come up with an action plan. To do this, explore specific situations where the label comes up and make sure to ask when and who they’re with when they behave like the label.

This limiting beliefs exercise is a great way to raise awareness and get people thinking. And it also has a broader societal impact because once people connect with how they feel about THEIR labels – they’ll have more empathy for others.


Sleep On It!

By Claire Newton
Professionals in our line of work tend to live and die by deadlines – especially at this time of year when year-end functions, parties, conferences and seminars seem to be the order of the day for many of our clients.
While most of us will have “stock” talks and keynote addresses that we can deliver at short notice, we are also often called on to tailor-make talks for corporate clients. Sometimes, we’re not given a lot of notice and so find ourselves having to write and prepare an entire presentation in a much shorter time than we would ideally like. Add to this our normal list of commitments, and suddenly there are simply not enough hours in the day to get everything done.
At times like this, something has to give, and it is usually our sleep!
Yet, while we think that stealing a couple of hours from our night’s rest is harmless, the effects of not getting enough sleep are cumulative and damaging. The irony is, we eat into our sleep time trying to be more productive, when the truth is – not getting enough quality sleep makes you less productive!
How Much Sleep Should You Be Getting?
“You need to get 8 hours sleep a night” is one of those injunctions like “drink 8 glasses of water every day”, that most people take at face value, without ever really thinking about it. It’s nonsense! It’s like saying everybody should have size 6 shoes, or be 1.8 meters tall!
When it comes to sleep – like everything else – there is a normal distribution. Studies have shown that the average length of sleep for an adult is seven and a quarter hours, but many people report needing more or less.
To work out how many hours of sleep you need, keep a sleep diary for at least 7 days when you are relaxed (for example, when you are on holiday), and are able to go to sleep when you want to and wake up when you want to without an alarm clock. By the end of the week you should be in your natural pattern of sleep, and will be able to see how many hours you should sleep for. The test of insufficient sleep is whether you are sleepy during the day, or if you remain alert.
Once you’ve established how much sleep you need to function optimally, the next step is working out how to engineer enough time at the end of each day in order to allow for this.
Here are some ideas:
•        Ask yourself “What do I work for?” List all the things (material and abstract) that you get out of your job. Identify your motivations, the value and meaning of your job. Does this justify the amount of time you put in?
•        Create a pie chart of how much time you spend on activities – work, shopping, exercise, family time, cooking, homework with kids etc. Make another pie chart showing how you would like to be spending your time. Put this chart up where you can see it every day. Make it your goal to achieve this.
•        Start a psychological health care programme. Include training in relaxation, negotiation, time management, stress management and assertiveness.

Find more information, tips and ideas in my articles on Insomnia and Burnout on my website,


Givers Gain – How To Benefit Out of the PSASA
By Jacques de Villiers
When a speaker asks me how the PSASA will benefit them, I know that they don’t get it. It is obvious to me that our Unwritten Ground Rules don’t ooze the Givers Gain Principle. Because, if it did, this question wouldn’t be asked so often.
The reason I say that some members don’t get it is because they don’t understand that this is an organisation built on relationships. It is not a lifeless boiler plate of steps. It is a living, breathing, dynamic organisation that helps its members get more meaning in their own lives so that they can give more meaning to their clients in the real world.
I’m not going to write about obvious benefits one gets from the PSASA (these 30-odd benefits are spelled out in the Member Benefit document). You can find this document on the members section of the PSASA website.
Today, I explore the concept of building relationships with our fellow members and the Givers Gain principle (I got this idea from Ivan Misner’s Business Network International). Simply, the more we give, the more we gain. The biggest benefits for me by far are the relationships I have forged with my fellow speakers, especially the ones’ that are top of their game. Of course, it takes a bit of work. Here’s the thing, although the speakers you aspire to be like are accessible, they aren’t going to go out of their way to connect with you or me. We have to make the effort to get face-time with them. It took me years to get on speaking terms with the likes of Stef du Plessis, CSP and Billy Selekane, CSP. But, I saw them at every monthly chapter meeting and at every convention. Slowly, we started forging the relationships and bonds of respect we have with each other today.
Thanks to the hard yards we put into building relationships and with a givers gain attitude, I break bread, ask for advice and do business with approximately 10 PSASA members on a regular basis.
If you want to capture the attention of a speaker you admire, here are some tips that may help you forge a meaningful relationship:
–        Remember, top speakers love to give of themselves and their time to better other speakers. However, most of them are not going to come to you and offer their help. So, go to them and introduce yourself and start building that relationship.
–        Ask them for help. I’ve yet to see one speaker refuse to help another. It just doesn’t happen.
–        Ask if you can sit in on a keynote or a training session. At a Stef du Plessis, CSP, UGR workshop I attended last week, I was impressed to see Jabulani Mangena there. He is doing his 10 000 hours and learning from the best whenever he can.
–        If you want to showcase your keynote, ask your chapter president to put together a panel of professionals to listen to you speak. The guidance and feedback you’ll receive from a session like this is invaluable. One of our members, Julie Filmer hosted a whole bunch of us to come and listen to her new keynote. I believe the advice she got on that evening helped her tremendously in refining her keynote to something absolutely amazing. Watch this space, Julie is going places.
–        Attend your chapter meetings regularly. The top speakers do.
–        Attend the next convention held in Misty Hills, Muldersdrift. I think almost all the CSPs have already booked their place.
–        And, of course, have an “attitude of gratitude”. The speaking game is the best game to be in and affords many of us lifestyles that so many people can only dream about. According to Gallup, only 17% of people are really happy in their job. I reckon that if Gallup polled the PSASA, they’d find that figure to be substantially higher.

–        Also, have a Givers Gain attitude. I believe that the more you give of yourself in this organisation, the more you will gain from it.


Seven Story Secrets for Speakers

Secret #2: Call on the Hero’s Character
By Dr. Petro Janse van Vuuren
Once the audience catches on to a new idea, a new way of viewing a problem reframed as a possibility (Story Secret #1), they must be enrolled as the heroes who can make that possibility happen.

As soon as your audience starts dreaming about new possibilities their status quo is threatened. This automatically leads to at least four kinds of resistance. The first kind is personal resistance.
The most effective strategy to overcome this kind of resistance, is to make an appeal on the prospective hero’s character as revealed in their core values. Why does Horton in Dr. Seuss’s Horton hear a Who take up the dangerous opportunity of saving the tiny city on the clover? Because Horton believes “a person’s a person no matter how small”. It is this belief that sets him apart from the other creatures in the story – interestingly underlined by the fact that he himself is the largest ‘person’ in the story. This belief not only gets Horton to commit to the adventure, but also pulls him through when it becomes difficult to continue.
Gandalf convinces Frodo in Tolkien’s ‘The Lord of the Rings’ to take on the treacherous journey to destroy the ring and save Middle Earth, by appealing to his Hobbit nature.  Frodo gets angry and resistant, but Gandalf goes even deeper. He calls upon ‘the pity of Bilbo’, Frodo’s uncle, as a trait that not only Frodo possesses too, but one that could be the key to success. Frodo, who dearly loves his uncle and who is also Bilbo’s heir, understands the gravity of this idea that he had also inherited Bilbo’s nature as one who takes pity. He sees that he is the one to take up the challenge.
It is the ability of the guide or mentor to see the best in the hero that inspires the hero to take on the challenge. It is similarly the job of us as speakers and trainers to see the potential in our audience and view them as possessing the special qualities that will make them successful. In this way we begin to overcome personal resistance early on.
The teacher who looks at her class and sees difficult teenagers who would rather Mxit than learn, has a very hard time teaching them. Another teacher looks at the same group and sees teenagers desperate for something intriguing and worthwhile to learn.  She has a ball in class inspiring them to achieve new heights. She even uses Mxit in her learning strategy to help them internalise her teaching.
How do you enrol your audience as heroes? Here are some examples I have used with success:
1. Name tags: At a youth conference we printed the designation ‘chosen one’ on the name tags worn by the audience identifying their roles as heroes with an important job.
2. Hand outs: with a vision and values alignment workshop we printed the handout in the form of a passport and enrolled the delegates as ‘ambassadors’ for the newly articulated vision and values statement.
3. Interactive devices: At a staff conference of Spier Wine Farm on customer service, we asked the audience to be judges of the presentation enrolling them as the experts on customer service. We devised a tool whereby they could intervene and fix the service disasters we were presenting to them.
As we look over to our audience what do we see? People in need of our rescue, or people endowed with exactly the right character and nature to make the change themselves?
Sure, you say, but what of those experiences where the resistance in the room and the scepticism is so thick you can cut it with a knife? Change is difficult and often painful and people will resist it.

Dealing with the other 3 kinds of resistance is the subject of Story Secrets for Speakers #3, 4 and 5. Read more in next month’s newsletter.


How to Become a Super Achiever?

By Andrew Horton
Most people want to live their full potential and become the best possible version of themselves possible. My experience has shown me that it is possible for anyone to dramatically improve their performance and for them to realise their potential, if they are willing to make a few small targeted behavioural and philosophical shifts as listed below.
Understand your Purpose
All super achievers have a purpose bigger than themselves. Look around your world and discover a purpose, which is bigger than your own selfish, personal interest.
Action idea: Explore your world and discover how you can serve others around you. When you are focused on assisting inspired people, to get what they want, it is inevitable that you will eventually get what you want.
All the super achievers, which I have followed, do not possess any special super powers, or unique talents. The one thing that I have noticed they do have in common though, is a very clear vision about what they want to achieve in the future. This vision is written down and converted into an easy to understand and apply mission, which they can act upon daily.
Action Idea: Explore you vision and mission. Once you are clear on what they are, write them down on a card, which you carry around in your pocket all day. Read this card as often as possible, throughout your day, to remind you about your vision and to ensure that you take the action you need to take daily to realise your mission.
Convert your vision and mission into understandable and achievable goals. These goals must be written down and then broken back further, into projects or smaller bite size goals, which can be achieved each week.
Action Idea: Convert your projects into action lists, which you can use daily to guide you to take the daily actions you need to take to achieve each project. These action lists are the input documents you use to drive your daily activity.
Every day when you wake up, be sure to know what your mission is for that day. Have a crystal clear picture in your mind, of exactly what you need to accomplish that day, to ensure that you realise your project or projects for that week.
Action idea: Answer these two questions every evening during your planning session which you conduct the night before.
What is my mission for tomorrow?
What activities must I carry out tomorrow to achieve this?
During your evening planning session every day, create a time slot in your diary to carry out these activities every day. Your head cannot hit your pillow at night until these activities are done.
If you want to become a super achiever, it is imperative that you look after your health and wellbeing. The more energised and healthy you are, the easier it will be for you to take the daily actions you need to take, to achieve each project or goal.
Action Idea: Ask yourself these questions throughout the day:
Am I resting during the day?
Am I fully hydrated?
Am I sleeping enough?
Am I exercising enough?
Am I eating the right foods to keep me healthy and energised?
Ensure that you are able to positively answer all these questions daily and your body will be equipped to support your potential.
Be Present
Live in the now and be present in every moment. To succeed and to stay inspired to take the daily action you need to take, you must be both emotionally and physical vibrant and present. You cannot live in the past, focused on what was or should have been, or living in the future focused on what may be.
Live in the moment and take the daily action you need to take. This presence and commitment to do what needs to be done daily, will allow you to create the future you want. You cannot create anything, when you live in the future and do not take action in the now.
Action Idea: Throughout the day check to see that you are present and living in the now. This will help you to stop spinning your wheels and help you to take the actions you need to take to succeed.
Be Bold
To become a super achiever you must show, bold enthusiasm and work to positively influence and serve others, as you go through your day. This enthusiasm and your commitment to be present in every moment and your focused daily efforts will result in incredible results.

Follow these few simple guidelines, which I have detailed in this article and I am certain that you will become more, achieve more and most certainly serve more.


Safety Data – a blessing or a curse?

By Jürgen Tietz
Data is USELESS unless it is USED, unless it is analysed and the insights gleaned from this analysis ACTED on.

With today’s technology we are swimming in data. You can find information on anything (and just about anyone) under the sun. It is increasingly and more rapidly available to us if we know where and how to look for it and what to do with it.

We have to be highly selective about what information we ask for and read. This is especially true of emails and the internet. Always ask: “What for?” or “Why?” do I need this information and “By When?”.
One of the biggest complaints made by front line supervisors especially is that they no longer have the time to ‘supervise’ and manage on their feet. They are ‘forced’ to manage on their seat because of the demands made on them by the many systems requiring input of data. Most of this data they, the front line supervisors, do not directly benefit from – it is feeding the information hunger of the systems and is ultimately for senior management’s benefit. Ironically, much of the data does not get used for pro-active purposes, but rather for being re-active = the “rear-view mirror” effect.
Look at your systems, especially your safety systems, and ask what is it doing for you and those people ‘who push the buttons and use the tools’. Is it helping rather than hindering them? Be brutally honest about this and challenge the systems people to give you a tool that works for you, rather than you working for the system !!!


Running fit

By Chrisna Botha
It is that time of year where we are so busy taking care of business and others that we often don’t take care of ourselves.  What I am about to tell is nothing new!  You all know that we as a country have an increased obesity rate but even worse are that our mortality due to lifestyle diseases (this is now those that we get due to inactivity and bad eating habits) has doubled over the last couple of years.  Usually when we try to juggle life and work and kids and health we end up quickly giving up on those things that are very important but not urgent so to say.  But what we don’t realise is that neglecting one’s health is far more dangerous and urgent that you might think.
I think I decided to share this with you as this is exactly what I’ve been struggling with.  Remember previously I told you how I started training for the Ironman, o boy and what a juggling act to try and keep that up!  It is really hard.  Now for most of us it is not about achieving something tremendous like running a marathon but we do need to keep moving for our own sakes.  So what plans can we put in place in order to do this, how do we fit the ever so hateful exercise in?  Well, are you ready for it…? By starting!
Now I am sure the questions are filling your mind: what how long is it going to take, I don’t have time, my schedule is too hectic etc…Well allow me to just play the baddie here, if you don’t make time for your health now, you certainly will have to make time for disease later.  This is a gift to yourself and your family to get up and get moving.  But it is also about choosing healthy snacks on the go!  I can tell you this that I too more than once have fallen in the trap of not being prepared and ending up being starving and having to fill that monster of a hunger with chips a chocolate and coke!
So now I guess for some practical advice hey?  Well here is the thing, what works for one person does not work for the next and I really would rather share what I do than to give you all the tips you can read in any lifestyle magazine.  When it comes to exercise I make an appointment with myself and in the same way I don’t cancel appointments with clients I don’t cancel on myself.  If it is a really hectic day I will take half the time and just do the necessary but I will do something!  I am a firm believer that any exercise is better than nothing at all.
Funnily enough I have never forgotten to pack my little boy’s lunch box for school no matter how late it is I always pack his food for him, so I started being just as loyal to myself, packing a variety of healthy snacks and food to eat during the day.  If it is a run around day I would pack finger foods that I can eat in the car and that I am sure will not mess on my outfit, such as carrot sticks, cocktail tomatoes and cubes of low-fat cheese.

I hope that those of you who do follow a regular exercise routine will try and stick it out for the last bit of the year and those who don’t I hope that you will start to moving and before you know it you will be running fit to be able to not just run the rat race but complete without feeling like a squeezed out orange this time of year!



Douglas Kruger


Robin Pullen


James Robertson


Lizo Bango


Anthony Masha


Callie Roos


Andrew Horton


Meshack Khosa



Membership Statistics

Cape Town Chapter
Associates – 4
Candidate Members – 8
Professional Members – 12
Total = 24

Durban Chapter
Associates – 3
Candidate Members – 6
Professional Members – 9
Total = 18

Johannesburg Chapter
Associates – 8
Candidate Members – 22
Professional Members – 42
Total = 72

Pretoria Chapter
Associates – 2
Candidate Members – 5
Professional Members – 11
Total = 18

We would also like to congratulate Cape Town member Nicky Abdinor on her membership upgrade from Candidate Member to Professional Member. Well done Nicky – we look forward to many future successes together!


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